Flyte Tyme Worldwide Transportation http://www.flytetymelimo.com/ is a large multi-location travel management and car service company. Flyte Tyme is available 7 x 24 with their dedicated call center and their on-line software package. Reliable phone and internet access is core to Flyte Tyme's success. Flyte Tyme began to experience unexplainable outages and unacceptable lead times to fix the problems. To address this problem they turned to DMS to analyze their current vendors and service. Understanding the criticality of phone service to their business; DMS designed and implemented new services from tier 1 vendors.
DMS fully understands the importance of communications availability to our business. They managed the entire process of changing vendors and implementing new services while protecting us from any downtime. DMS is always available if we need them. As we grow and add new services and capabilities DMS is here as our Telecom partner to help us keep our competitive edge
Tim Rose President
I have had the pleasure of working with DMS on a very crucial internet connection order. They were professional, courteous and their customer support stands out over the rest. Our order went through as promised and we were kept up to date every step of the way. We could not have done it without them.
Sandy LaMarca Sandy LaMarca
As a fast growing International Distribution Company and with offices around the country and world, we were quickly outgrowing our communication infrastructure.....DMS
DMS worked with Gaffney-Kroese Supply Corporation to understand our business and designed a flexible solution to meet our every changing data and voice requirements. Most importantly it's a solution will scale to meet our future growth needs. DMS managed to complete process from start to finish coordinating every aspect of the process and making the switchover of vendors transparent to us. DMS was able to lower our price per minute for our Toll calls and provide a greatly increased performance on our Data Network. I highly recommend DMS as a resource to consider for your communication requirements.
Robert Jouas Chief Financial OfficerGaffney-Kroese Supply Corporation