What is the DMS View Managed Service Offering?
DMS View is a full featured support program that provides you, the management, tools, process and people to run your IT infrastructure. By designing and building solutions based on industry best practices and providing a combination of on-site and remote help-desk support we take on the role of your IT department so that you can concentrate on your business. We focus first on identifying your business objectives and then mapping technology solutions to your specific needs and requirements. Our DMS View Service provides a superior level of support by combining remote 24 hour monitoring, state of the art software tools, experienced help-desk support and on-site technical resources.
The DMS View Managed Service solution is designed to assist clients in maintaining and supporting their network infrastructure. The solution is a combination of sophisticated management software tools combined with our help-desk and on-site services. DMS View was developed to remotely support and monitor your information technology infrastructure, twenty-four hours a day, 365 days a year. DMS View can monitor network devices, mission critical servers, WAN edge devices, and vital applications across a variety of departments and offices. In short, we give you the ability to identify, diagnose and resolve complex IT issues before they degrade service. This offering enables our clients to focus on their core business and improve service to their end users by leveraging DMS' years of quality network support experience.
DMS View remotely monitors your information technology infrastructure, 24 hours a day, 365 days a year.