VoIP (Voice Over Internet Protocol) - How Does This Enter the Picture?
Although “VoIP” is often used to refer to IP Telephony as described below, it also refers to using the public Internet to carry voice traffic. When the public Internet is used, you (the user) don’t have the same control over the Quality of Service as you do over your own network.
Therefore it is more likely that the voice quality over the Internet could suffer compared to that your private network. However, if properly designed with today’s technologies, the voice quality over the public internet can often be equally as good as your regular phone line quality. The details of how this is accomplished, especially troubleshooting problems that arise, are too detailed to include here so that’s left for another article or discussion with us.
DMS fully understands the importance of communications availability to our business. They managed the entire process of changing vendors and implementing new services while protecting us from any downtime. DMS is always available if we need them...
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PO Box 4629 - Warren, NJ 07059
We offer VoIP solutions in NY, NJ & PA